Processing Time
All custom made jewellery require 10 to 15 business days to be made from the moment we receive your sample of hair or ashes.
Once your order is ready, an email dispatch notification will be sent to you.

All orders are dispatched via Royal Mail Tracked 24 and 48, and Tracked & Signed for international orders.

Estimated transit times:

United Kingdom: 1-3 business days

North America: 5-15 business days

Europe: 3-10 business days

Australia, New Zealand and Oceania: 2-4 weeks

Asia Pacific: 2-4 weeks

Latin America and the Caribbean: 2-4 weeks

North Africa and the Middle East: 2-4 weeks

Sub-Saharan Africa: 2-4weeks

We'll do my best to meet these shipping estimates but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Shipping Cost
Royal Mail Tracked 48 (2-3 business days) - £4.8
Royal Mail Tracked 24 (1-2 business days) - £5.9
Special Delivery (1 business day) - £6.8

Royal Mail International Tracked & Signed (5-20 business days) - £13.6
Express Shipping (1-3 business days) - £30

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.